Privacy Notice

1. Who we are

LTL AI (“LTL AI”, “we”) is the data controller for personal data processed through this website and in the course of providing AI software, advisory and investment management services. Our contact details appear on our contact page.

2. What we collect

Identity and contact details you provide through forms or correspondence; professional details such as your organisation and role; information required for client due diligence and, where investment services are involved, anti-money-laundering and eligibility checks; project and engagement records; and technical data such as IP address, browser type and pages visited, part of which is collected on our behalf by Google Analytics as described in section 10.

3. Why we use it

To respond to enquiries; to perform a contract for services; to comply with legal and regulatory obligations including client identification, record-keeping and reporting; to operate and secure this website; and, where you have consented, to send you our writing and firm updates. You may withdraw consent to marketing at any time.

4. Personal data and AI systems

Where an engagement involves AI systems processing data on your behalf, that processing is governed by the written agreement for that engagement. As a matter of policy: client data is segregated by engagement; it is not used to train models for other clients without explicit written consent; and where a third-party model provider is involved we document which provider is used, what data reaches it, and on what retention terms. We do not use personal data submitted through this website to train any model.

5. Automated decision-making

We do not make decisions producing legal or similarly significant effects about you solely by automated means through this website. Where an AI system we build for a client is capable of automated decision-making, the permission boundaries and human review points are defined in that system’s design documentation.

6. Who we share it with

Service providers acting on our instructions — hosting, communications and model providers, Google (which provides our website analytics), auditors and professional advisers — under written contracts; and regulators, tax authorities or law enforcement where required. We do not sell personal data.

7. International transfers

Some of our service providers operate outside Malaysia. Where personal data leaves the country in which it was collected, we rely on recognised transfer mechanisms and contractual safeguards.

8. Retention

We keep personal data for as long as the relationship requires and then for the period mandated by applicable record-keeping rules, after which it is deleted or anonymised. Retention periods for engagements involving regulated financial services activity are set by the applicable regulatory requirements.

9. Your rights

Subject to local law, you may request access to your data, correction of inaccuracies, deletion, restriction of processing, portability, or object to processing based on legitimate interests. Write to info@ltl-ai.com. You may also complain to your local data protection authority.

10. Cookies

This website uses cookies strictly necessary for its operation, and Google Analytics 4 to understand how the site is used — which pages are read, how visitors arrive, and how the site performs. We do not run advertising or cross-site advertising tracking, and we do not sell or share this data for advertising purposes.

Google Analytics sets two cookies in your browser: “_ga” and “_ga_L1KKBEBLCT”, both of which last about two years and hold a randomly generated identifier used to recognise a returning browser. The measurement data associated with them — including your IP address, which Google uses to derive an approximate location and then discards, your browser and device type, the pages you visit and the referring site — is sent to Google, which processes it as our service provider and may store it on servers outside Malaysia.

Analytics cookies are currently set when you load the site. You can prevent them by using your browser’s cookie controls or Google’s opt-out browser add-on; the site works normally without them. Google’s handling of this data is described in its privacy policy.